Shipping policy
Shipping Policy
Last Updated: July 2026
Thank you for shopping with INKEDCTRL. We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy before placing your order.
Order Processing
All orders are processed in the order they are received.
Please allow 2–5 business days for order processing before your order is shipped. During periods of high demand, new product launches, holidays, or promotional events, processing times may be longer.
Business days are Monday through Friday, excluding weekends and holidays.
Once your order has been shipped, you will receive a confirmation email with tracking information, if available.
Shipping Times
Shipping times vary depending on your location and the shipping method selected at checkout.
Estimated delivery times are:
United States
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Standard Shipping: 3–7 business days
International Orders
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Estimated Delivery: 7–21 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Delays
While we do our best to ship orders promptly, delivery delays may occur due to circumstances outside of our control, including but not limited to:
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Weather conditions
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Shipping carrier delays
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Customs inspections
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High shipping volumes
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Natural disasters
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Public holidays
INKEDCTRL is not responsible for delays once your order has been handed over to the shipping carrier.
International Shipping
We proudly ship worldwide.
International customers are responsible for any:
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Customs duties
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Import taxes
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VAT
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Brokerage fees
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Other government-imposed charges
These fees are determined by your country's customs authority and are not included in your purchase price or shipping cost.
Failure to pay customs fees may result in your package being returned or destroyed by the carrier or customs authorities. INKEDCTRL is not responsible for any resulting costs or losses.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an incorrect address is entered, please contact us immediately at nkclthng@gmail.com.
If your order has not yet shipped, we will do our best to update the address. However, once an order has been shipped, we cannot guarantee that changes can be made.
INKEDCTRL is not responsible for orders delivered to an incorrect address provided by the customer.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, responsibility for the package transfers to the customer.
INKEDCTRL is not responsible for lost or stolen packages that have been confirmed as delivered.
If you believe your package has been lost or stolen, we recommend:
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Checking around your delivery location.
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Asking household members or neighbors if they accepted the package.
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Contacting the shipping carrier to file a claim.
Tracking Your Order
Once your order ships, you will receive a tracking number via email, if available.
Please allow up to 24–48 hours for tracking information to update after receiving your shipping confirmation.
Undeliverable or Refused Packages
If a package is returned to INKEDCTRL due to:
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An incorrect address provided by the customer
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Failure to claim the package
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Refusal of delivery
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Failure to pay customs fees
the customer will be responsible for any additional shipping charges required to resend the order.
Shipping charges are non-refundable.
Damaged Packages
If your package arrives damaged, please contact us within 7 days of delivery at nkclthng@gmail.com.
To help us investigate your claim, please include:
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Your order number
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Clear photographs of the damaged item
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A continuous, unedited video showing the unopened package, shipping label, and the entire unboxing process
Damage claims are reviewed in accordance with our Return & Exchange Policy.
Contact Us
If you have any questions about shipping or your order, please contact us:
INKEDCTRL
Email: nkclthng@gmail.com
We aim to respond to all inquiries within 1–3 business days.